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The community web site for Billingshurst and the surrounding areas of Wisborough Green, Adversane and Coolham

 

PROJECT TEN
ENHANCED RETAIL OFFERING

The current retail offering is good in parts, but mediocre or non-existent elsewhere. The community needs to review what it wants from local shopping, or whether it wishes to 'get in the car', If the latter the retail future of Billingshurst faces a downward spiral.

A better spread of shops is required if Billingshurst is to continue as a 'centre' for shopping. With a need to enhance quality, we also need to expand competitive offerings in some areas. The research strongly details the need for a second quality supermarket.

Research Aims & Recommendations impacting on the project:

  • Increase the use of, and spend on, commercial services (including shops, retail services like hairdressers/travel agents and cafes/restaurants) in Billingshurst village centre by catchment residents and users of non-commercial services in the town.

  • Increase the number of recreational visitors who come to Billingshurst and the surrounding villages, and their spending on commercial services and also improve the use of Billingshurst village centre services by 'passing trade'.
  • Build local loyalty and commitment to Billingshurst as a thriving centre for services, both from residents, traders and businesses.
  • Support local businesses to grow, source locally and trade with each other.


Actions

These actions are based on the recommendation points in Appendix 2 of the

'Sustainable Service Provision Report' as follows:

  1. From project 1

Galvanise support and commitment from traders and landlords to a clear programme of action for the village centre, using this research, the emerging Chamber of Commerce and other business groups as a stimulus.

Improve the quality of retail offer, attractiveness of units and business quality through:

Training advice and support opportunities with traditional retail

Improved shop windows and shop fronts

Better window advertising and on-street advertising (e.g. highlighting local produce)

Local competitions/events with publicity to encourage some of the above.

  1. From project 2

Target suitable quality, independent retailers elsewhere.

Investigate scope for a community-owned/rented shop offering small sales space to local crafts people, etc.

Market Billingshurst Centre to catchment residents:

Retail directory, accessed from relevant websites, available in shops and distributed to catchment residents.

PR/Information campaign with 'stories' to support launch of above and promote centre strengths - local, traditional service, high quality retailers.

PR Campaign to use local information channels (Parish Magazines, Web Sites etc) as well as the local press.

Community shopping nights and promotions linked to events.

Possible linked event with other market towns in the area (for example through Five Towns Partnership).

  1. From Project 3

Physical improvements to Billingshurst centre.

Better signage throughout centre, eg indicating route to additional parking, promoting retail offer and other facilities.

Better signage to centre -'welcome' and information boards from bypass and entry routes, at key attractions (eg new sports centre, village hall, centre for children and families and swimming pool).

Street scene and planting - review options to differentiate and create more of an impact, perhaps linked to competitions like 'Britain in Bloom' or eco/water-saving planting.

Address the issue of parking.


Provide for free (enforced) short-stay parking close to shops to enable a turnover of vacant spaces.

Clear signposting to Jengers Mead from library car park.

Marketing campaign eg stressing fuel cost savings of shopping locally against minimal charges, Budgens delivery service, and 'carry to car' services from retailers.

Short-term - encourage other retailers to replicate Jim Hill Sports 20p back offer.


Visitor Package.

Investigate opportunities to define/develop a local visitor offer which promotes links and visits to local historic sites, countryside, walking and cycling, hospitality and village centre retail.

Take account of, and link in with, other promotional initiatives in the area.

Promote development of new walking and cycle routes (perhaps linked to local cycle hire and public transport.

Local food and produce.

Investigate options to promote the area's local food produce, involving Billingshurst and other village shops, farm shops and producers and crafts people.

Take account of and link in with, other such promotional initiatives in the area.

Billihub

Investigate scope to define and develop a hub for local service information and residents advice which would meet a number of the needs which might attract funding from LEADER and RASP programmes. This might include and or enhance and expand the new 'Billingshurst Children's and Family Centre'.

Incorporate elements of tourist/visitor information.

  1. From Project 4

Local business networks

Use Chamber of Commerce to bring together local businesses to encourage inter trading.

Promote initiatives and opportunities like Horsham District Council's Micro-biz to home and small businesses through local communication channels.

Share the information with catchment residents through village websites, local press, village halls, churches, parish magazines, notice boards, schools, surgeries and at the new swimming pool complex.

Link this to information about transport - community transport and Billilinks.


  1. From Project 8

Follow through the Horsham District Council plans to make Short-term parking for 'locals' easier.

Ensure arrangements completed to provide business permit parking.

Encourage Network Rail to expand the capacity of the Station car park.

Consider options for extra short-term parking in the area of the station.

Review options for the use of the Jubilee Fields car park as 'long-stay' parking during the week. (This will need to be considered in conjunction with Project 9.)

Review with the Parish Council use of the land by the 'northern roundabout' as short-term overflow and long-term parking

Other Actions:

  1. The recent Retail Seminars (allied to the mystery shopper campaign) were well received and should be built upon

  2. In conjunction with the Town Centre Manager, Horsham District Council, we should establish a programme aimed at encouraging more quality shops into Billingshurst.
  3. Encourage the use of local produce and the Farmers Market.
  4. Talk with Landlords and Agents with a view to developing an agreed programme aimed at filling empty shops.


Those organisations addressing the above action points

  • Billingshurst Community Partnership

  • Hinterland Parish Councils
  • Community Transport
  • Hinterland Schools
  • Other organisations where appropriate

 

Estimated cost of Project

Costs of projects 1 trough 4 plus 8 @ 12,000(£159,000) would form part of the costs of this project.

The associated costs of action 5 trough 8 are estimated at £10,000

 


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